As HCAHPS begins to transform even small and rural hospitals, the need to report excellent scores has never been more important.
But what if the scores are a little soft?
Until now, a comprehensive service excellence process has been beyond the reach of many small and critical access hospitals.
Join me, for a compelling case study of not only why this is no longer the case, but why it's time to act on your service excellence ambition...now!
The teleconference will take place
- Tuesday, June 10, 2008 2:00 PM - 3:00 PM CDT (the cost is $49).
- This session will be ideal for CEOs, Trustees, COOs, CNOs, and HR leaders.
Click here to register!