The uncertainty of legislative, financial, and organizational change requires every leader in our organization be effective communicators.
The volume and pace of change, combined with the uncertainty it creates makes it a safe bet that the ability to communicate (often ambiguous, sometimes conflicting messages) is being relied-upon (and challenged) now more than ever.
Jack Welch, the legendary former CEO of GE, described his approach to communication as "Be candid with everyone."
This concept is given new energy in Watson Wyatt's brilliant 2009/2010 Report, Capitalizing on Effective Communication, which discusses the principle of Courage...telling the truth on issues that matter to most to your employees. A must-read.