What are the priorities of your hospital:
1. Improving HCAHPS scores?
2. Improving Leadership skill?
3. Improving ED operations?
4. Improving market share?
Please take a minute and share your opinion via the poll. I'll share the results at the Healthcare Service Excellence Conference, Oct 28-30, 2009 in Nashville.
...to register, visit: http://www.healthcareserviceexcellence.com
Thanks!
Brian.
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