What are your Hospital's Priorities?

What are the priorities of your hospital:

1. Improving HCAHPS scores?
2. Improving Leadership skill?
3. Improving ED operations?
4. Improving market share?

Please take a minute and share your opinion via the poll. I'll share the results at the Healthcare Service Excellence Conference, Oct 28-30, 2009 in Nashville.

...to register, visit: http://www.healthcareserviceexcellence.com

Thanks!

Brian.