Service Excellence for Small / Rural Hospitals

As HCAHPS begins to transform even small and rural hospitals, the need to report excellent scores has never been more important.

But what if the scores are a little soft?

Until now, a comprehensive service excellence process has been beyond the reach of many small and critical access hospitals.

Join me, for a compelling case study of not only why this is no longer the case, but why it's time to act on your service excellence ambition...now!

The teleconference will take place

- Tuesday, June 10, 2008 2:00 PM - 3:00 PM CDT (the cost is $49).

- This session will be ideal for CEOs, Trustees, COOs, CNOs, and HR leaders.

Click here to register!

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