If your published HCAHPS scores are currently below National or State averages, or (more worrisome), below those of a key competitor, I'm sure you'll agree there's room for improvement.
Through a disciplined, proven process, we'll collaborate with your team to deliver everything you'll need to ignite consistent service delivery to improve your HCAHPS scores within 60 days.
Specific deliverables include the:
- Engagement of leaders, staff, and physicians, you'll gain the enthusiastic support of these important stakeholders, to anticipate and respond to patient concerns
- Implementation of prioritized, proven best-practices, to give a strong foundation for HCAHPS score-improvement
- Strengthening of your system of accountability, to assure that everyone is focused on the same goal of patient service excellence
- Implementation of a robust performance improvement tool, you'll obtain immediate data to drive rapid-cycle improvement of HCAHPS performance at a unit-level
- Sustainability coaching to month six, to assure continued forward momentum.
- Is there a reason to wait?We're pleased to offere multiple payment options...we're serious about getting to work on your HCAHPS scores right away.
Find out how more..