It's Customer Service Week!

I read an article announcing that this week is Customer Service Week!

Its as good a time as any to:

1. Send an internal email reminding your staff
2. Recognize a leading provider of customer service in each area of your hospital
3. Invigorate your customer service process (or start one!)
4. Register for the Healthcare Service Excellence Conference! http://www.healthcareserviceexcellence.com

Brian.